Oct 17, 2018
Recently I've experienced several irregularities using this site, leaving me concerned.
Perhaps you'll share, if you're experiencing similar things....
A couple of weeks ago:
1. I was lending monies to several people, depleting my account to a few dollars. Suddenly, while making loans, my account went back up to the value I had before I had begun making any loans, and all the people I had made loans to, had those taken away, as if I never had made any loans.
Bizarre, I though. Then yesterday;
I made several loans, and this time I also made small donations to zidisha along with those loans.
I completely depleted my account, to less then $1. Today, I have the same account balance a I had yesterday before making those loans.
The loans are not visible in my transaction history, except for the donations to zibisha. Those transactions are all I have for yesterday, and all the loans i made are not in my transaction history.
Is anyone else having similar problems?
If so, have you learned anything useful/helpful in this case?
Does anyone have any idea as to whats causing this and how might it be best approached ?
Oct 18, 2018
Yes, same problem. Spent awhile last night looking at loans to be funded and meting out what was in my account. Today, it's as if I hadn't made any.
I'm holding off making any more loans until things shake out.
Oct 19, 2018
Hi Nikko and Julie,
I'm so sorry for the trouble. An automated process which was supposed to transfer loans from some of our managed lending accounts also transferred some loans from non-managed accounts due to a technical error. We have repaired the error such that it should not happen again.
If you happen to recall which loans you had funded, I would be happy to transfer them back to your account. I apologize again for the error.
Jan de Wit, Fitri Fauziyah, Julie, Joost and Katie like this.
Oct 19, 2018
Thanks, Julia! Will head on over to "Browse" and find them :-).
Fitri Fauziyah likes this.
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