Forum > Borrower Questions > pencairan dana belum terima Forum Guidelines

  • Yoyok Mujianto
    Kota Surabaya, Indonesia

    Jul 11, 2018

    how this disbursement of my funds too belom also transferred .. on behalf of yoyok mujianto .. please in the process

    Translated by Google     Show original

    bagaimana ini pencairan dana saya kok belom juga ditransfer .. atas nama yoyok mujianto .. tolong di proseskan


    • Joost
      Noord Brabant, Netherlands

      Jul 14, 2018

      Your loan is expired.
      Are you sure you accepted this loan and that your bank account details are correct?

    • Volunteer Mentor
      Mimin Munawaroh
      Cilacap, Indonesia

      Jul 15, 2018

      a little extra, please use your own photo as profile picture because it is obligatory for all members. thank you

      Translated by Google     Show original

      sedikit tambahan, silahkan gunakan foto anda sendiri sebagai foto profil karena itu sudah kewajiban bagi semua anggota. terima kasih


      Joost likes this.

  • Jul 14, 2018

    Dear Team
    I accepted my loan on Jul 5 but until now i don't received it. Why this long time?



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jul 14, 2018

    Hello Ebenezer.
    As I mentioned elsewhere, your Volunteer Mentor hasn't completed the necessary review. However, I see your loan should have moved to our Pending Disbursements area by now and it hasn't, so I've asked our Technical Team to look into it and I'll let you know when I've heard back.


  • Solomon Gyamerah
    Kumasi, Ghana

    Jul 16, 2018

    Dear Dave
    Apparently, I am in the same issue. I also accepted my loan funding on Jul 6 and until today, I did not received my loan disbursement . Thank you to help.



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jul 16, 2018

    Hello Solomon.
    Yes, it seems to be the same issue. Sorry about that, and thanks for letting us know.
    I've added this to the card for Ebenezer on our Technical board and will let you know when I've heard back.


    Solomon Gyamerah likes this.

  • Jul 18, 2018

    Dear Dave
    2 weeks now, i am watting for my loan disbursement. What can be the problem in Zidisha system?



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jul 18, 2018

    Hello Ebenezer.
    I heard back from the Technical Team and they said there's now a longer delay when VM reviews haven't been done, but I see your VM review's been completed now and your loan's moved to our Pending Disbursements area, so it should be processed by the Ghana Payment Team very soon.



  • Volunteer Mentor
    Josphat Mwiti
    Umoja 3 In Nair..., Kenya

    Jul 19, 2018

    Hello zidisha ,i have received any money even after getting this message ``Your loan is now accepted, and should be disbursed to your Safaricom account number 0705693122 shortly''.What could be the problem.


    • Volunteer Mentor
      Fitri Fauziyah
      Kota Surabaya, Indonesia

      Jul 19, 2018

      Hello, Josphat,
      Please, read Dave's answer to Ebenezer above on date July 14th, if you have a VM, please try to reach your VM if maybe Zidisha ask your VM input. But if you have no VM yet, then as your message on your discussion page and Zidisha information on your dashboard :
      "Disbursements are normally completed within a week, but may take up to two weeks if an international funds transfer is required. Thank you for your patience"

      Please, wait until a week time, if until a week you don't get the funds, you need to make a ticket to ask Zidisha staff help. To make a ticket, go to help page. Thanks.

      Translated by Google     Show original

      Hello, Josphat,
      Please, read Dave's answer to Ebenezer above on date July 14th, if you have a VM, please try to reach your VM if maybe Zidisha ask your VM input. But if you have no VM yet, then as your message on your discussion page and Zidisha information on your dashboard :
      "Disbursements are normally completed within a week, but may take up to two weeks if an international funds transfer is required. Thank you for your patience"

      Please, wait until a week time, if until a week you don't get the funds, you need to make a ticket to ask Zidisha staff help. To make a ticket, go to help page. Thanks.



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