Forum > Borrower Questions > On time up date Forum Guidelines

  • Andrew Wandewe
    Kisumu, Kenya

    Jul 10, 2018

    What is currently happening that payments are not updated as soon as they occur unlike before?


  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jul 10, 2018

    Andrew, if you mean repayments being credited to accounts, that isn't automatic for borrowers in Kenya. They need to be processed by staff, so we advise to allow 3 business days.
    If you meant something else, let us know.

    Cynthia, sorry about the recent delay with repayments and disbursements for borrowers in Ghana. We were able to resume those towards the end of last week.


    Kusi Obodum and Michael Osei like this.

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