Forum > Indonesia > Konfirmasi Forum Guidelines

  • Muhammad Syahrul
    Indragiri Hilir..., Indonesia

    Jun 3, 2018

    Installment already I transfer but why not confirm y uga

    Translated by Google     Show original

    Angsuran udah saya transfer tapi kenapa belum di konfirmasi uga y


    Andi Afrizal likes this.

  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Jun 3, 2018

    What is the date of the payment? From Information I know, the payment of June 1-3, 2018 (Indonesian time) has not been credited. Try to wait 3 business days, Monday-Friday when America, if more than that time, then you need to make a help ticket to report your payment that has not been recorded. I also test pay some of my installment earlier and it is not recorded as usual.

    Translated by Google     Show original

    Tanggal berapa bayarnya?
    Dari Informasi yang saya tau, pembayaran tanggal 1-3 Juni 2018 (waktu Indonesia) belum terkreditkan. Coba tunggu 3 hari kerja, senin-jumat waktu Amerika, jika sampai lebih dari waktu itu, maka anda perlu membuat tiket bantuan untuk melaporkan pembayaran anda yang belum tercatat. Saya juga tes bayar sebagian angsuran saya tadi dan memang belum tercatat langsung seperti biasanya.



  • Deris Ramaditia
    Jakarta, Indonesia

    Jun 4, 2018

    how to make his help tickets how ya?

    Translated by Google     Show original

    cara bikin tiket bantuan nya gimana ya ?



  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Jun 4, 2018

    @Deris, Help - select tickets that match your topic - no, I"d like to ask help. If you would like to report this June 1-4 date payment, please wait 3 business days (Monday-Friday in America), as instructed In the payment reporting page not yet recorded.

    Translated by Google     Show original

    @Deris,
    Bantuan - pilih tiket yang sesui dengan topik anda - no, I'd like to ask help.

    Jika anda mau melaporkan pembayaran tanggal 1-4 Juni ini, tunggu 3 hari kerja dulu (senin-jumat waktu Amerika), sesuai instruksi Di halaman pelaporan pembayaran belum tercatat.


    Endang Rusmiati likes this.

  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jun 5, 2018

    Hello all.
    Sorry about the problems with Indonesian repayments not crediting at the moment.
    We're working with Xendit to fix it as soon as possible.

    • Volunteer Mentor
      Su Rono
      Grobogan, Indonesia

      Jun 5, 2018

      Good work dave, move on

      Translated by Google     Show original

      Kerja bagus dave , lanjutkan


    • Volunteer Mentor
      Su Rono
      Grobogan, Indonesia

      Jun 6, 2018

      Dave you have to tell us, because the mentee needs the right information, not all the mentee read in the forums, we also tell them to make a report on the ticket assistance by attaching a screenshot of payment

      Translated by Google     Show original

      Dave Anda harus memberi tahu kami, karena mentee membutuhkan informasi yang tepat, tidak semua mentee membaca di forum, kami juga memberi tahu mereka untuk membuat laporan di bantuan tiket dengan melampirkan screenshot pembayaran


      Laurie likes this.

  • Volunteer Mentor
    Su Rono
    Grobogan, Indonesia

    Jun 5, 2018

    Dave, have you heard good news about payments that have not been credited, as this became the mentee"s nightmare, 4 of the 10 mentee who did not resume the installment payment because they were disappointed with the unpaid payment, they were afraid to pay installment. Serious issues are not old loans or are waiting for long reviews but payments are not credited,

    Translated by Google     Show original

    Dave , apakah anda sudah mendengar kabar baik terkait pembayaran yang belum di kreditkan , karena ini menjadi mimpi buruk para mentee , 4 dari 10 mentee yang tidak melanjutkan pembayaran angsuran alasannya adalah karena mereka sudah kecewa dengan pembayaran yang tidak di kreditkan , mereka menjadi takut untuk membayar angsuran . masalah yang serius bukanlah pinjaman lama atau menunggu review lama tapi pembayaran yang tidak di kreditkan ,



  • Jun 6, 2018

    Thank you mr.dave all these problems can be overcome immediately and as soon as possible.

    Translated by Google     Show original

    Terima kasih mr.dave semua masalah ini bisa di atasi segera dan secepatnya.



  • Mis Hernawati
    Bandung Barat, Indonesia

    Jun 6, 2018

    Hi sir Su Rono how are you? It"s been a long time since we did not communicate .. I paid but not yet recorded .. I want to pay another installment but I"m afraid it will not be recorded .. My value is getting down, yesterday still 96% before 1st june, I pay not recorded as 91% getting down ..

    Translated by Google     Show original

    Hai pak Su Rono apa kabar?
    Sudah lama kita tidak berkomunikasi..
    Saya pun membayar tapi belum terekam..
    Saya mau bayar angsuran laiinya tapi takut tidak terekam..
    Nilai saya semakin turun, kemarin masih 96% saat sebelum tgl 1 juni, saya membayar tidak terekam skrg nilai 91% takut makin turun..



  • Volunteer Mentor
    Su Rono
    Grobogan, Indonesia

    Jun 6, 2018

    Good news, I hope Dave will bring good news on this, If it"s been over time for 3 working days, US Eastern Time, for payment and not yet credited to account need to make ticket assistance, if within 7 working days after making assistance ticket has not been credited then how long it will have to wait, already many mentee who complain only related payment is not credited. Not about old loans and not about old reviews.

    Translated by Google     Show original

    Kabar baik ,

    Saya berharap Dave segera membawa berita baik terkait hal ini ,
    Jika sudah melewati waktu hingga 3 hari kerja, Waktu Timur AS, untuk pembayaran dan belum di.kreditkan ke akun harus membuat bantuan ticket , jika dalam waktu kerja 7 hari setelah membuat bantuan ticket belum di kreditkan maka berapa lama lagi harus menunggu , sudah banyak mentee yang mengadu hanya terkait pembayaran tidak di kreditkan . Bukan tentang pinjaman lama dan bukan tentang review lama .


    • Mis Hernawati
      Bandung Barat, Indonesia

      Jun 7, 2018

      Yes sir, hopefully zidisha can handle it soon.

      Translated by Google     Show original

      Betul pak, semoga zidisha bisa segera mengatasinya.



  • Andhy Soerya
    Batubara, Indonesia

    Jun 6, 2018

    We hope that the technical team of zidisha can solve this problem quickly.

    Translated by Google     Show original

    Kita berharap semoga tim teknis zidisha bisa menyelesaikan permasalahan ini dengan secepatnya.



  • Volunteer Mentor
    Su Rono
    Grobogan, Indonesia

    Jun 8, 2018

    thanks zidisha team and zidisha staff, based on information from mentee, payment has been credited today Friday June 8, 2018,

    Translated by Google     Show original

    thanks zidisha team and zidisha staff, based on information from mentee, payment has been credited today Friday June 8, 2018,



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Jun 8, 2018

    Hello all.
    As Su Rono says, this problem should be resolved now.
    Sorry about the issue and the inconvenience caused.

    I asked Julia yesterday whether we need to ask borrowers to send screenshots of the payments that didn't credit, and the answer is no. This particular issue will get resolved (and now has been) without screenshots of the payments.
    It's still very helpful to send screenshots about technical errors. Thanks!


    Su Rono likes this.

  • Volunteer Mentor
    Su Rono
    Grobogan, Indonesia

    Jun 8, 2018

    To Dave
    thank you for your hard work as your zidisha staff, now technical problem is finished because i got word from mentee that their payment has been recorded, of course i am glad to get this news, again thanks Dave for his help.

    Translated by Google     Show original

    To Dave
    thank you for your hard work as your zidisha staff, now technical problem is finished because i got word from mentee that their payment has been recorded, of course i am glad to get this news, again thanks Dave for his help.



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