Forum > Borrower Questions > Risk factors Forum Guidelines

  • Priscilla Ngetich
    Eldoret, Kenya

    May 9, 2018

    wish to thank all my lenders and Zidisha team for the support they have given me. I have been able to build my business and improve my living standards. I will forever be greatful.
    However. The introduction of 20% risk and service fee is a little too much.
    For faithful borrowers like me.
    Please let me know when you reduce this. I will be willing to borrow again

    Michael Osei likes this.
    • Joost
      Noord Brabant, Netherlands

      May 12, 2018

      You are able to request a refund of that credit risk payment after you have repaid your loan successfully.

      • Volunteer Mentor

        May 14, 2018

        Morning Joost, there is something wrong with Priscilla's calculation. As I understand the Risk payment is 10% refundable and a service fee of 5% non refundable. But she has mentioned 20% as a Risk payment. Can you please check into that, may be it is the system? Thanks.

      • Joost
        Noord Brabant, Netherlands

        May 15, 2018

        No it isn’t a fixed 10% anymore. The credit risk announcement message has been updated.
        Is’s a variable percentage now.

        • Volunteer Mentor

          May 16, 2018

          Thanks, my eye had not caught that part. When you apply another loan without asking for your previous risk payment refund, does it give you a larger increase on the next loan? Thanks Joost for being here for us.

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