I paid my loan in full after incresing members loan fund so as to raise my credit limit. I was given a chance to apply a new loan which was partly funded, then it expired. I checked again and noted that this time round the loan was paid 99% and I had a balance of KES 32 which I paid. Since then the loan is still showing expired and nothing happens when I click creat new loan. I have written several messages in vain. Kindly assist me, I had committed lots of funds to the MLF and my business is suffering.
The loan was previously expired as you still have an active loan not fully repaid. I have checked your account that it is fully repaid now and you have posted a new loan application. Good luck for the funding!
Elizabeth Nyaguthie Kianwe, Kenya Nov 14, 2017
Sefah Reindolf Volunteer Mentor Abetifi, Ghana Nov 14, 2017
Chuah Yujie Anglophone-Country Liaison Malaysia Nov 15, 2017