Forum > Borrower Questions > Experiencing some delay
I just started repaying my today, different from the past where the money was credited instantly, up to now it is not reflecting in my borrower account.is there anything that has changed?
Normal turnaround time always has been *up to* three (3) business days. (Official business days here are Monday through Friday, U.S.A. Eastern Time-Zone.) It sometimes can take longer if (a) we are short-staffed and/or (b) if there are any technical problems affecting crediting payments to one or more borrower accounts.
We currently are short-staffed, so it's possible that it could take longer than three business days.
Apologies for the inconvenience and thank you, in advance, for your patience.
Thank you very much, I will be patience. Will that affect my on time repayments percentage?
Join us at
© 2009 - 2018 Zidisha, Inc. • Zidisha is a 501(c)(3) nonprofit • Terms and Privacy • Contact