Forum > Borrower Questions > TRANSACTION NOT REFLECTING
why is this transaction not reflecting in my account MCI3CGOXOJ 2018-03-18 18:26:13 Pay Bill to 600201 - Zidisha Inc. Acc. 0715158129 Completed -250.00 250.00
It can take up to 3 business days, US Eastern Time, for a repayment to be credited to your account.
After that time, if the payment hasn’t been credited please create a support ticket with the following details:
- Date you made the payment
- Payment amount
- Phone number or account number you used to send the payment
- Transaction ID of your payment
Also check the payments of the previous loans. Sometimes an payment of a few month ago isn’t recorded. Then it only looks if a current payment isn’t recorded but it is booked correctly and is shown on the old loan where there is a missing payment.
So check carefully which payments aren’t recorded and then create a support ticket with the correct info.
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