Nkonya Ghana, Ghana
Mar 19, 2018
I write to refer to you of my previous notification demanding a refund of my expediting fee;
Jonas Okai Oct 17
Dear The Zidisha Team,
I write to bring to your notice of refund to refund my expediting fee of 53 GHS since my loan could not be disburse within the terms of expediting.
Per the terms of expediting, the loan is suppose to be disburse within three days which was not meant by Zidisha.
The loan was expedited and confirmed on 10/10/2017 but was disbursed 17/10/2017.
Kindly refund my expediting fee since Zidisha could not meet the terms.
I count on your usual cooperation.
Below was the reply from The zidisha Team;
Ahmad Yunu Oct 18
Your expediting fee will refund to you in the next lot of disbursement.
I will like my previous expediting fee refund of Ghc 53.00 to be added to my current loan upon disbursement when it funded.
Nov 8, 2018
Please see: goyimei.info/forum-threa...
"...The Forum is the place to ask for only general information from other members--(other borrowers, borrower-VMs, and lenders, keeping in mind that most lenders are not staff members)--NOT for help with any specific issue with your account (most especially not with anything urgent; and borrowers also definitely never should post sensitive information in this *public* venue, such as phone numbers, email addresses, National Id. Number, etc.). Any such inquiries and/or information in the Forum unfortunately have been allowed in, in error, by newbie staff members who apparently haven't yet reviewed the Forum Guidelines, and then they also unfortunately are unable to remove those inquiries and/or information. (Only the Director can remove any borrowers' posts and, as you can imagine, she usually does not have time to do so.)"
"BOTTOM LINE: When you need help from Staff, please *only* click on the HELP link in your account and send in a SUPPORT TICKET, and then please be patient for a reply. Thank you."
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