Forum > Borrower Questions > Profile picture do not appear on the project page Forum Guidelines

  • Volunteer Mentor
    Wahyu Setiawan
    Cilacap, Indonesia

    Mar 16, 2018

    Hello Zidisha.
    I have already pay off previous loan and now apply a new loan. But I have problem on my project page, why my profile photo does not appear on the project page? I check some other members also experience the same problem with me in the project list especially for "recently added" loans, I have tried to re-apply new loan again but the result remains the same, even now my new loan status becomes pending review again! Please check and fix soon.
    Thank you

    Translated by Google     Show original

    Hello Zidisha.
    I have already pay off previous loan and now apply a new loan. But I have problem on my project page, why my profile photo does not appear on the project page? I check some other members also experience the same problem with me in the project list especially for "recently added" loans, I have tried to re-apply new loan again but the result remains the same, even now my new loan status becomes pending review again! Please check and fix soon.
    Thank you



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Mar 16, 2018

    Hello Wahyu.
    Yes, I see a lot of borrower profile photos are currently not displaying. Sorry about that.
    I saw Joost sent us an email about it, so I reported it to our Technical Team.
    Thanks, Joost.
    By the way, there's only Julia and Laurie who are authorised to reply to emails from lenders (and volunteers doing Loan Profile Quality work!) and Laurie's now away for a bit at the moment, so Julia will reply soon.

    • Volunteer Mentor
      Wahyu Setiawan
      Cilacap, Indonesia

      Mar 16, 2018

      Hello Dave, Thank you for the help because now my profile picture is displayed again
      by the way before it my proposal has passed the review process after wait several days, because of this problem then I canceled the loan and re-apply new loan. but the status of my new loan application becomes pending review again
      do I have to wait for the review process again even if I use the same photo, title and proposal that I have canceled earlier?

      Translated by Google     Show original

      Hello Dave, Thank you for the help because now my profile picture is displayed again
      by the way before it my proposal has passed the review process after wait several days, because of this problem then I canceled the loan and re-apply new loan. but the status of my new loan application becomes pending review again
      do I have to wait for the review process again even if I use the same photo, title and proposal that I have canceled earlier?



  • Zidisha Volunteer
    dave2319
    United Kingdom

    Mar 16, 2018

    Hello Wahyu.
    Yes, the Technical Team said they've now fixed the problem with profile photos.

    And yes, when borrowers reach a certain credit limit their new loan application will require staff review each time. However, we've now got a volunteer whose main task is reviewing loan applications, along with the Payment Teams who also do them, so now they're usually getting done a lot quicker than previously.
    I see yours is now approved and available for funding.

    • Volunteer Mentor
      Wahyu Setiawan
      Cilacap, Indonesia

      Mar 16, 2018

      Thank you for your help God bless you and all Zidisha Team

      Translated by Google     Show original

      Terima kasih atas bantuannya
      God bless you and all Zidisha Team


      dave2319 likes this.

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