Forum > Borrower Questions > my loan is fully funded but I cant accept Forum Guidelines

  • Misheck Mwanza
    Lusaka, Zambia

    Mar 16, 2018

    I recieved the mail on the 14th march 2018 telling me that am fully funded but to my surprise I can't accepted .... please I need the help


    A Chandrasari Sunarko likes this.
    • Mary
      United States

      Mar 16, 2018

      Send in a support ticket to resolve this issue.


      Fitri Fauziyah likes this.

  • Volunteer Mentor
    Fitri Fauziyah
    Kota Surabaya, Indonesia

    Mar 16, 2018

    Hello Dave,
    I just visited Mischeck page, he inform there that the email confirmation from Zidisha that his loan fully funded on March 14 and he need to accept it before March 17; but until now he can't accept his loan. Because in his profile and in his dashboard showed expired loan. Is it another technical issue? Can you please find out about it. Thanks.

    Translated by Google     Show original

    Hello Dave,
    I just visited Mischeck page, he inform there that the email confirmation from Zidisha that his loan fully funded on March 14 and he need to accept it before March 17; but until now he can't accept his loan. Because in his profile and in his dashboard showed expired loan. Is it another technical issue? Can you please find out about it. Thanks.


    • Country Liaison
      Laurie
      United States

      Mar 16, 2018

      Fitri, this is not the appropriate venue for this sort of question. Mischeck has to send in a Support Ticket. Please instruct him to do so, and to realize that the email he received is automated by the system and should not be replied to via email, but rather via Support Ticket. Thank you.

      I'm away for a few weeks, only in the Forum very briefly today to add an update to an earlier post in another thread. Please don't say anything mean. ;-)


      Fitri Fauziyah likes this.
      • Volunteer Mentor
        Fitri Fauziyah
        Kota Surabaya, Indonesia

        Mar 16, 2018

        You need to ask Aliz's trick to be able focus on your holiday or your time away. ;-)

        I have ask him to make a ticket. I just thinking his time ticking until tomorrow.

        Have great holiday/adventure/ your project.
        Joost already missing you. ;-).
        Take your time and take care Laurie.;-)

        Translated by Google     Show original

        You need to ask Aliz's trick to be able focus on your holiday or your time away. ;-)

        I have ask him to make a ticket. I just thinking his time ticking until tomorrow.

        Have great holiday/adventure/ your project.
        Joost already missing you. ;-).
        Take your time and take care Laurie.;-)


        dave2319 likes this.
        • Country Liaison
          Laurie
          United States

          Mar 16, 2018

          Omg, you weren't supposed to say anything "mean". LOL.

          Aliz was somewhere where she said Internet access was not available to her very much at all. That is the trick! ;-)

          It's not a holiday or an adventure, unfortunately... it's work of a different kind for a few weeks... I'd rather be here.

          This week, I've tied up a few loose ends here. Am gone now, though. ;-) See you in a few weeks! :-)

          Thank you for asking him to send in a Support Ticket. ;-)


          Fitri Fauziyah and Joost like this.

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