Please, I have lost my mobile number that I used to register my account. This has made it difficult for me to make payment for the past two weeks. I will be glad if you could assist me to pay through new number.
Have you send support ticket about it? If you have done it, please wait for 3 business day ( Monday to Friday).
I suggest you write in your discussion page about your missing number that's made you unable to pay your instalment and will registering new number to be able paying the loan, so the lender of your loan know about your problem.
Have you send support ticket about it? If you have done it, please wait for 3 business day ( Monday to Friday).
I suggest you write in your discussion page about your missing number that's made you unable to pay your instalment and will registering new number to be able paying the loan, so the lender of your loan know about your problem.
Francis please write a support ticket to Zidisha in order to make necessary changes to your phone number. We will address your concerns as soon as we can.
Hello Francis.
I replied to your email.
The support ticket option should be in the Help area of your account. If it's not, please send us a screenshot of your Help area and then our Technical Team can look into it.
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Francis Godwill Eshum
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Volunteer Mentor
Fitri Fauziyah
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Anglophone Country Liaison
Chuah Yujie
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Francis Godwill Eshum
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Zidisha Volunteer
dave2319
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Volunteer Mentor
Gifty Osei
Please log in to comment.Bechem, Ghana
Nov 13, 2017
Please, I have lost my mobile number that I used to register my account. This has made it difficult for me to make payment for the past two weeks. I will be glad if you could assist me to pay through new number.
Kota Surabaya, Indonesia
Nov 14, 2017
Have you send support ticket about it? If you have done it, please wait for 3 business day ( Monday to Friday).
I suggest you write in your discussion page about your missing number that's made you unable to pay your instalment and will registering new number to be able paying the loan, so the lender of your loan know about your problem.
Translated by Google
Have you send support ticket about it? If you have done it, please wait for 3 business day ( Monday to Friday).
I suggest you write in your discussion page about your missing number that's made you unable to pay your instalment and will registering new number to be able paying the loan, so the lender of your loan know about your problem.
Chuah Yujie and Dian Ayu Rahmi Lail Sukarsih like this.
Malaysia
Nov 15, 2017
Francis please write a support ticket to Zidisha in order to make necessary changes to your phone number. We will address your concerns as soon as we can.
Fitri Fauziyah and Dian Ayu Rahmi Lail Sukarsih like this.
Bechem, Ghana
Nov 17, 2017
The support ticket does not appear on my account dashboard
United Kingdom
Nov 17, 2017
Hello Francis.
I replied to your email.
The support ticket option should be in the Help area of your account. If it's not, please send us a screenshot of your Help area and then our Technical Team can look into it.
Fitri Fauziyah likes this.
Twedie- Ashanti..., Ghana
Nov 16, 2017
Hello Francis, Please kindly go the network providers office for sim replacement. Go with your National Id Card you used during the sim registration.