Forum > Indonesia > Pembayaran tidak terekam Forum Guidelines

  • Feri Apriadi
    Bekasi, Indonesia

    Nov 12, 2017

    I have paid from November 6, 2017, but my dashboard is still asking for payment. Please help Thanks

    Translated by Google     Show original

    Saya sudah membayar dari tanggal 6 november 2017, akan tetapi dashboard saya masih minta pembayaran. Tolong dibantu

    Terimakasih


    • Volunteer Mentor
      Fitri Fauziyah
      Kota Surabaya, Indonesia

      Nov 12, 2017

      Just now I check, in your profile recorded payment dated November 6 for 3 times the installment. If indeed you have paid for 4 times installment / pay off your loan, you should send support ticket by attaching your payment proof. If you have written a support ticket, Please be patient and allow time for Indonesia Volunteer Team 3 X 24 hours Working Day (Monday-Friday) to reply to your ticket support; Indonesian volunteer team is off at the weekend.

      Translated by Google     Show original

      Baru Saja saya cek, di profil anda tercatat pembayarannya pertanggal 6 November untuk 3 Kali angsuran. Jika memang anda Sudah membayar untuk 4 Kali angsuran/ melunasi pinjaman anda, sebaiknya anda mengirim support ticket dengan melampirkan bukti pembayaran anda. Jika anda Sudah menulis support ticket, Mohon bersabar dan memberikan waktu untuk Tim Volunteer Indonesia 3 X 24 jam Hari kerja (senin-jumat) untuk membalas support ticket anda; Tim volunteer Indonesia libur pada akhir pekan.


      Chuah Yujie likes this.

  • Feri Apriadi
    Bekasi, Indonesia

    Nov 14, 2017

    Already writing support tickets .... but belom replied ... thank you kak

    Translated by Google     Show original

    Sudah nulis support tiket.... tetapi belom dibalas...terimakasih kak


    • Sujik Rochmad
      Gresik, Indonesia

      Nov 23, 2017

      Be waited aja replies support ticket do not send again. Currently zidisha is short of staff who can speak Indonesian

      Translated by Google     Show original

      Ditunggu aja balasan support ticket jangan kirim lagi. Sekarang ini zidisha sedang kekurangan staf yg bisa bahasa indonesia


    • Sujik Rochmad
      Gresik, Indonesia

      Nov 24, 2017

      Write support ticket about payment that has not been confirmed with Date format * amount of money * account number used

      Translated by Google     Show original

      Tulis support ticket tentang pembayaran yg belum terkonfirmasi dengan format
      Tanggal*jumlah uang* nomor rekening yg digunakan



  • Volunteer Mentor
    Rully Prades
    Cirebon, Indonesia

    Nov 23, 2017

    His usual support ticket in reply within 3-5 days. Try resending the complaint and proof of payment in the support ticket.

    Translated by Google     Show original

    Biasa nya support ticket di balas dalam 3-5 hari.
    Coba kirim ulang pengaduan dan bukti pembayarannya di support ticket.



  • Mis Hernawati
    Bandung Barat, Indonesia

    Nov 26, 2017

    Support the ticket that means how ya?

    Translated by Google     Show original

    Support tiket itu maksud nya bagaimana ya?


    • Sujik Rochmad
      Gresik, Indonesia

      Nov 27, 2017

      Support tickets that function the same dg e mail, it"s help see see in account zidisha aanda, there we can say about our complaints

      Translated by Google     Show original

      Support tickets itu fungsinya sama dg e mail, itu ada dibantuan lihat di akun zidisha aanda, disana kita bisa sampaikan tentang keluhan kita


      • Mis Hernawati
        Bandung Barat, Indonesia

        Nov 28, 2017

        I already sent.email a few days ago, but no reply .. I have sent a complaint in the support ticket .. So my payment is the difference, I"ve paid accordingly, but there are not recorded, until I can email, .padahal already I pay .. Instant confirmation email.that it has been paid any, just not to record on the website schedule.pembayaran, how good ya pack

        Translated by Google     Show original

        Saya sudah kirim.email beberapa hari yg lalu, tapi belum ada balasan..
        Saya sudah kirim keluhan di support ticket..

        Jadi oembayaran saya ada selisih, saya sudah bayar sesuai, tapi ada yang belum terekam, sampai saya dapat email,.padahal sudah saya bayar..

        Malah konfirmasi email.bahwa sudah dibayar pun ada, cuma gak ke rekam di website jadwal.pembayaran, gimana baiknya ya pak



  • Eko Wahyudi
    Surabaya, Indonesia

    Nov 28, 2017

    Yes it is true .. ask the problem to suport tickets aja, if necessary attach the photo as well, for the subject of variation there are not up to 2 days there are also 3 working days more, would be in direct reply directly by the staff directly by his zidisha team. .

    Translated by Google     Show original

    Iya betul..ajukan masalah nya ke suport tiket aja, jika perlu lampirkan foto juga,untuk perihal balasan ber variasi ada yang tidak sampai 2 hari ada yang juga 3 hari kerja lebih,pasti di balas nanti langsung oleh staf langsung oleh team zidisha nya..



  • Mis Hernawati
    Bandung Barat, Indonesia

    Nov 29, 2017

    Ok ready, I"ve sent the support ticket, thanks

    Translated by Google     Show original

    Ok siap, sudah saya kirim support ticket, terimakasih



  • Tatan Teten
    Bandung, Indonesia

    Nov 30, 2017

    Please transfer the account to BCA Virtual Account number 770031001043656. Instructions can be found at http: //www.bca.co.id /.../ KlikBCA ... / bca-virtual-account ... From BCA account: is there any change ?? ,, no rek virtual above is my usual no repayment installment ,, all my installments have paid off ,, continue to propose the next loan but not in danai and exp I submitted the loan again but the nominal is reduced and still not dinai but arrived arrive on the dashboard sticking my installment there who have not been paid on a loan to 5 se remember I"ve paid (loan to 6 I have paid off) "but no matter what I fear wrong / forgot" then I want to try to pay via e- banking turns out to be no VA on top of that can not even though I have paid several installments to the VA no time in the installment payment instructions in my account there is an additional like what below what may be my account "erorr" ATM: 1. Insert the ATM card BCA and PIN, 2. Select OTHER TRANSACTIONS, 3. Select "TRANSFER", 4. Select TRANSFER TO OTHER BANK ACCOUNTS 5. Enter the bank code of BNI (009), 6. Select "TRUE", 7. Enter the amount of money you want to transfer, 8. Choose "TRUE", 9. Enter the Virtual Account Number of BNI ( 8808xxxxxxxxxxxx) 10. Select "TRUE" 11. Select "TRUE", or select "WRONG" if the data on the screen is wrong, 12. Select True To Transfer. mBanking: 1. Open BCA Mobile Application, then select "m-BCA", 2. Select "m-Transfer", 3. Select "Inter Bank In Transfer Register", 4. Select "Bank BNI", 5. Enter the BNI number Virtual Account (8808xxxxxxxxxxxx), then select "OK", 6. Click "SEND" button located at upper right corner of application to register BNI Virtual Account number 7. Select "Interbank Transfer", 8. Select "Bank BNI" 9. Select the BNI Virtual Account number and select "OK", 10. Enter "Amount of Money", 11. Click "SEND" button located at the top right corner of the application to transfer, 12. Click "OK" to continue payment, 13. Enter your PIN to authorize the transaction.

    Translated by Google     Show original

    Harap transfer pengangsuran ke rekening Virtual Account BCA bernomor 770031001043656. Petunjuk dapat dicari di ... Dari rekening BCA:
    apakah ada perubahan??,, no rek virtual di atas adalah no yg biasa saya bayar angsuran,,semua angsuran saya sudah lunas,,terus saya ajukan pinjaman berikutnya tapi tidak di danai dan exp saya ajukan pinjaman lagi tapi nominalnya berkurang dan tetap tidak dinai tapi tiba tiba di dasbor nongol angsuran saya ada yg belum di bayar di pinjaman yg ke 5 se ingat saya sudah bayar (pinjaman ke 6 pun saya sudah lunas) "tapi tdk apa apa takut saya yg salah/lupa" trus mau coba saya bayar lewat e-banking ternyata no VA yg di atas tdk bisa padahal saya sudah beberapa kali membayar angsuran ke no VA itu skrg di intruksi pembayaran angsuran di akun saya ada tambahan seperti yg di bawah ini apa mungkin akun saya "erorr"
    ATM:
    1. Masukkan kartu ATM BCA dan PIN,
    2. Pilih TRANSAKSI LAINNYA,
    3. Pilih "TRANSFER",
    4. Pilih “TRANSFER KE REKENING BANK LAIN”,
    5. Masukkan Kode bank BNI (009),
    6. Pilih "BENAR",
    7. Masukkan Jumlah Uang Yang Ingin Di Transfer,
    8. Pilih "BENAR",
    9. Masukkan Nomor Virtual Account BNI (8808xxxxxxxxxxxx)
    10. Pilih "BENAR"
    11. Pilih "BENAR", atau pilih "SALAH" jika data di layar salah,
    12. Pilih Benar Untuk Melakukan Transfer.

    mBanking:
    1. Buka Aplikasi BCA Mobile, lalu pilih "m-BCA",
    2. Pilih "m-Transfer",
    3. Pilih "Antar Bank Di Daftar Transfer",
    4. Pilih “Bank BNI”,
    5. Masukkan nomor BNI Virtual Account (8808xxxxxxxxxxxx), lalu pilih "OK",
    6. Klik tombol "SEND" yang berada di sudut kanan atas aplikasi untuk mendaftarkan nomor BNI Virtual Account,
    7. Pilih Transfer “Antar Bank”,
    8. Pilih “Bank BNI”,
    9. Pilih nomor BNI Virtual Account, lalu pilih "OK",
    10. Masukkan “Jumlah Uang”,
    11. Klik tombol "SEND" yang berada di sudut kanan atas aplikasi untuk melakukan transfer,
    12. Klik "OK" untuk melanjutkan pembayaran,
    13. Masukkan PIN Anda untuk meng-otorisasi transaksi.



  • Tatan Teten
    Bandung, Indonesia

    Nov 30, 2017

    regarding the bill installment of my loan to 5 I paid this I attach the proof

    Translated by Google     Show original

    mengenai tagihan angsuran pinjaman saya yg ke 5 sudah saya bayar ini saya lampirkan buktinya



  • Tatan Teten
    Bandung, Indonesia

    Dec 1, 2017

    if BCA e-banking users who transfer the token, can not transfer to BNI virtual account

    Translated by Google     Show original

    kalau pengguna e-banking BCA yang transfernya pake token,, bisa tidak transfer ke BNI virtual account


    • Volunteer Mentor
      Mimin Munawaroh
      Cilacap, Indonesia

      Dec 1, 2017

      interbank transfers from BCA or other banks to BNI are charged IDR 6500 if you have only BCA account only or do not have BNI account, please check the alternate transfer at no cost at goyimei.info/forum-threa... hopefully can help....

      Translated by Google     Show original

      transfer antar bank dari BCA atau bank lainnya ke BNI dikenai biaya IDR 6500
      jika Anda hanya memiliki rekening BCA saja atau tidak memiliki rekening BNI, silahkan cek alternatif transfer tanpa biaya di goyimei.info/forum-threa...
      semoga dapat membantu....



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